We love hearing from users of our products. When features aren’t working the way you think they should, we want to help. That’s the idea behind Ask RealPlayer. We’re going to be providing answers to those questions straight from our product experts. Think of Ask RealPlayer as your buddy that works at RealPlayer. Please leave your questions below and we’ll address them in the comments or in our next installment of Ask RealPlayer.
Q: What is Private Video mode?
A: There may be some content that you have in your RealPlayer library that’s not meant for everyone to see such as homemade videos. The free version of RealPlayer has a Private Video mode built-in. The feature can be used to store videos in a hidden video folder within the RealPlayer Library and will require a pin that you choose to access the folder. After you watch the video it will also clear it from the video clip history. It’s a great feature that allows you to keep the videos you want private and still store them in the RealPlayer Library.
To access the feature simply click on the icon of the eye in the top right corner of the RealPlayer app. A Private Mode pop-up window will appear and prompt you to enter a 4-16 character pin. The pin for the private video feature can include letters and numbers. When the feature is on you will see an orange Private Mode button where the eye icon was located in the application.

Next, click on the Library tab and select a video you want to mark as a private video and right-click on it. Select “Make this file Private” from the menu. The hidden video will no longer be visible in the RealPlayer video library. To view private videos, click on the eye icon in the upper right corner of the RealPlayer app and enter your pin. The video will appear in the Library.

DOWNLOAD PRIVATE VIDEOS
You can also download videos using Private Mode with RealPlayer. There are two options for doing this. If you already have Private Mode turned on in RealPlayer the videos you download will appear as hidden videos in RealPlayer.
If Private Mode isn’t turned on, you can still download videos and save them as Real hidden videos. When you see a video you want to download, mouse over the top right corner of the video screen to see the Download This Video button. Click the down arrow next to it and select Private Mode. You will be prompted to enter your Private Mode PIN code. The video will be downloaded in Private Mode. To view the video, follow the steps above to select and view private videos.


















{ 11 comments… read them below or add one }
how do u disable it!!!!!!!!!!!!!
Just click on the orange Private Mode button in the upper right corner of RealPlayer and that will turn off the feature.
Great feature ; Thanks.
Why doesn’t RealPlayer for Mac include Private mode???
Hi Rich,
Private Mode feature is available on RealPlayer version 15 and 16, both are compatible with only windows operating system (RealPlayer for Mac is version 12).
what can you do to reset your password in private mode if you have forgotten the password?
Hi,
Follow the steps provided in this following link to reset private mode pin.
https://real.custhelp.com/app/answers/detail/a_id/9507
If that doesn’t help, send an email to help@real.com to assist you better.
Hmm i was watching some uhhh old homemade movies off my flash drive a while back and a particular movie was a quick or .mov whichever same thing i believe needless to say i didnt have the codec for it so it didnt play correctly but it’s not showing up on my flash drive or real player in private just this one movie is missing so oh well if not but id like to have it if i can
Hi Drew,
Please send an email to help@real.com with a brief description of the issue along with your phone number and convenient time, so that we can help you to resolve this issue at the earliest.
Is there a realplayer version for android phone with private mode?
Hi Dave,
Sorry RealPlayer Mobile app doesn’t have Private Mode feature.