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Heartbleed Bug Update

by RealPlayer on April 15, 2014

Our security team has worked to address the Heartbleed bug and we want to inform everyone that all RealNetworks services are now secure. We’ve patched all of our public-facing systems running OpenSSL, and also re-keyed and re-issued SSL certificates for all RealNetworks domains and services.

As a reminder, it’s always good to regularly change your password while making sure that it is strong and not shared with any other services.

We’re always working hard to protect our users.

Thank you!

The RealNetworks Team


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{ 2 comments… read them below or add one }

1 d morgan November 25, 2014 at 7:11 pm

cannot uninstall realplayer cloud it takes up too much space on tablet

2 Brinton Felixraja November 26, 2014 at 4:54 am

RealPlayer Cloud does not occupy more space and you should be able to uninstall like other apps. In order to troubleshoot this issue effectively, I will need you to provide the following information:

1- What is make and model of the device?
2- What happens when you try to uninstall? Do you receive any error message?
3- If not uninstalled, please let us know the version of RealPlayer Cloud?
4- What is the operating system of the tablet?
5- If possible, please attach the screenshot.

If you have any additional questions, please send an email to

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