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Cast Your RealPlayer Cloud Videos to Chromecast in Europe and Canada Starting Today

by Rishi Mathew on March 19, 2014

ChromecastEuropeLaunch

Good news for our Canadian and European RealPlayer Cloud customers! Google just announced that Chromecast is available in 11 more countries beginning today. Now RealPlayer Cloud customers in those countries have one more easy way watch all of their videos on TV. The 11 countries include Canada, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Spain, Sweden and the UK.

RealPlayer Cloud launched in Europe last month and we’re excited that our European customers now have one more platform for watching videos. In addition to Chromecast, videos can be watched on Windows, iPhone, iPad, Android, Kindle Fire, Windows 8 Modern UI, and Roku.

Casting a video from RealPlayer Cloud is super easy:

    1. Connect your Chromecast to your TV and internet.
    2. Open up the RealPlayer Cloud app.
    3. Click on the screen icon in the top-right corner of the RealPlayer Cloud app.
    4. Select your Chromecast device name.
    5. Cast your videos from your app to your TV – you can even control the playback of your videos from the device.

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Learn more about RealPlayer Cloud on Chromecast.

Visit the Chromecast bog to get more info on today’s launch.

Happy casting Europe and Canada!

 

 

{ 18 comments… read them below or add one }

1 SPENCER LEWIS July 10, 2014 at 2:37 pm

Realplayer cloud is realy nice and entertaing

2 Brinton Felixraja July 12, 2014 at 11:12 pm

Thank you for taking the time to share your comments with us. Your insights and opinions will help us in our ongoing efforts to enhance our products and services.

3 Dara Athena Jones September 15, 2014 at 10:27 pm

Hi. I have real players cloud. I have an app called showbox which i can download movies and watch them through real players cloud on chromecast. Recently all my movies no longer appear on real players cloud which means i cant watch them on tv. Can you help?

4 Brinton Felixraja September 18, 2014 at 11:42 pm

Sorry for the delay in response.

To fix this issue, the option ‘Use Internal Player’ must be unchecked on Show Box. If that does not resolve the issue, please delete and redownload the videos to reflect on RealPlayer Cloud.

Hope it works! If you have any additional questions, please send an email to help@real.com

5 steven October 8, 2014 at 9:39 pm

chrome and realplayer cloud is very easy to download,they are both compatible..i will give 5 stars..

6 Brinton Felixraja October 9, 2014 at 8:22 am

Thank you for taking the time to share your comments with us. Your insights and opinions will help us in our ongoing efforts to enhance our products and services.

7 GiGii October 17, 2014 at 11:25 am

Does real player cloud support subtitles (.srt)? If not, is it planned? I’m using ios devices.

8 RealPlayer Team October 18, 2014 at 5:05 pm

Yes–if you have an Android device and there is an .srt or .smi file associated with the video, then subtitles will appear when playing the video on your device and when casting it to your TV with Chromecast.

If your movie has an .srt file but you are not seeing the subtitles, try these troubleshooting steps:

1. Make sure the .srt or .smi file is not still in a .zip format (downloaded .srt’s quite often are) and make sure it’s named similarly to the video.

2. The subtitle file can be placed in the Download folder on Android devices in order to show in the picker list in-player; the movie file doesn’t have to be in the same folder.

3. If the two file names are different but they reside in the same folder, then you can add subtitles manually:
– While movie is playing, tap the three vertical dots at the top right corner.
– Tap Add Subtitles.
– Choose the appropriate subtitle (available only if the srt file resides in the same folder).
– If you have multiple subtitle files (different languages), then they will also show in the list.

Please let me know if you have any additional questions.

9 bill young November 1, 2014 at 11:50 am

Seems to me that shoebox isn’t compatible with realplayer any longer. Hope someone has an answer.

10 Brinton Felixraja November 2, 2014 at 2:58 am

RealPlayer Cloud is not compatible with Shoebox. With RealPlayer Cloud, you can upload and share music videos & videos, play them across your various devices, and watch them on your TV using Chromecast, Roku or Amazon Fire TV.

11 Ran Jenkins November 7, 2014 at 9:03 pm

I know Real cloud supports subtitles in android but what about iOS?

12 Brinton Felixraja November 9, 2014 at 3:15 am

Currently, it is available only for Android devices and we don’t have an ETA on when this feature will be available for iOS devices.

13 Mike Greenburg December 21, 2014 at 5:06 pm

How can I play local files on CHromecast from my PC library?
RealPlayer does not offer to cast to Chromecast, and the Chrome Real Cloud app only offers files I have in the cloud. How can I play local files and/or DVDs directly via Chromecast?

14 RealPlayer Team December 21, 2014 at 5:54 pm

Chromecast supports a limited number of file formats for playback, so videos that use other formats will need to be uploaded to the Cloud before they can be cast. When you upload files to RealPlayer Cloud, our software optimizes the file into a format that’s playable on your phone, tablet, PC, or Chromecast. If you prefer not to upload your videos to the Cloud before casting them, then playback is limited to the formats and codecs listed here: https://developers.google.com/cast/supported_media_types

If you have any additional questions, please send an email to help@real.com

15 johan January 3, 2015 at 7:23 pm

the Chromecast option isnt available in the free version?

16 Brinton Felixraja January 5, 2015 at 7:16 am

It is available in the basic version of RealPlayer Cloud. First, make sure you have the Chromecast app installed on your phone or tablet (note that Chromecast is not available for iOS 5); if you are using a PC or laptop, you’ll need to install the Chromecast extension through your Chrome web browser, and open cloud.real.com in Chrome when you want to cast videos. (Chromecast does not support native Windows software, so it is not available in the desktop RealPlayer Cloud application.)

If you’re unable to cast, please follow the instructions given in this link: https://customer.real.com/hc/en-us/articles/204043343

If you have any additional questions, please send an email to help@real.com

17 Antonio Uguet February 9, 2015 at 11:24 pm

I have a Galaxy S3mni and i use the RealPlayerCloud to cast movies, downloading those movies from ShowBox and then through my Chromecast connected to my TV. In all the movies I downloaded from ShowBox and then tried to cast them through Chromecast using RealPlayeCloudr an error pops up saying that unable to play content.

Would you please help me?, I reinstalled again RealPlayerCloud and again it didnt´t work.

Is Show Box not compatible with RealCloud Player any more?

Thank you.

18 Brinton Felixraja February 10, 2015 at 4:34 am

If your videos are in a different format, or if the video bitrate is higher than 14 mbps, they will need to be uploaded to the Cloud first so we can convert them to a supported format for casting. To know about the supported file formats by the Chromecast, please visit this link: https://developers.google.com/cast/supported_media_types

In order to troubleshoot this issue effectively, I will need you to provide the following information:
> Is this happening to all videos, on all sites or just with a particular one?
> Do the clip plays in the RealPlayer Cloud app?
> Have you tried uploading to the Cloud Storage Space?
> Have you tried to play the clip using the desktop version of RealPlayer Cloud?
> Are you able to cast through the Google Chrome browser?
> What version of RealPlayer is installed?
> What is the Android version?
> The URL of the video/movie for testing purpose?

The more specific you are, the better I will be able to assist you.

Otherwise, you can send an email to help@real.com

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